What’s worse than delayed BTC transactions? The inability to monitor progress. Crane doesn’t control the timeframe for crypto confirmation on the blockchain. But you can still monitor transaction progress. This post will help you learn how to track BTC on Crane.
Step 1: Visit the Blockchain Explorer website via www.blockchain.com/explorer.
Step 2: Copy and paste your wallet address on the search bar.
Step 3: Click on BTC Address.
Step 4: The result will display your wallet transaction history, which will let you know the status of your transaction.
- The transaction is still in progress on the blockchain if it shows the circle sign pointed out in the image below.
The transaction is complete if it shows a green arrow pointing downwards like this:
If your deposit is confirmed in the blockchain but you still haven’t received it, contact us at [email protected] with your deposit info. Ensure you provide the following information:
- Amount of deposit
- Your Crane wallet address
- Transaction hash ID
- A screenshot of the transaction
Please reach us via Instagram and X (formerly Twitter) for more questions.
